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Googlers can listen to what people say to their AI | home appliances Technology


Google admitted that its contractors can listen to records of what people are talking about the artificial intelligence system of Google Assistant.

The company recognized on Thursday that people can access records made by an assistant after some of his Dutch language records have leaked. Google investigates the violation.

Records were received by the Belgian public channel VRT, which reviewed over 1,000 audio recordings and found that 153 were captured accidentally.

Google Assistant begins to automatically record audio when a user invites the user, usually speaking a word or phrase awakening, for example, "OK, Google".

Google says that contractors are listening to records to better understand language patterns and accents, and notes that records can be used by the company in its user terms. This feature may be disabled, but this means that the assistant loses most of his personalized touch.

The company's spokeswoman said Wired only 0.2% of all records available to people for transcription and that audio files are deprived of user identification.

However, the VRT report found entries of users who had identified information, including one person's address and other personal information, such as the family who discussed their grandsons by name, another user discussed their love, and one user talked about how fast the baby was growing.

In 2017, Google confirmed an error in its Home Mini speaker, which allowed the smart device to record users, even if it was not activated by the word of awakening. Bloomberg's report this year also showed that Amazon's voice technology uses contractors to view entries that Amazon has confirmed later.

Entries reported by the VRT may not comply with the EU Data Protection Regulation, the rules that came into effect in May 2018 and limit the data that EU-based companies or businesses in the EU may have on consumers.

Google did not immediately respond to a comment request.

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